Shipping policy

Shipping Policy

 

At Mirago Society, we are committed to delivering your order quickly, securely, and with complete transparency. Below you'll find everything you need to know about our shipping process.

Free Worldwide Shipping

We are pleased to offer free worldwide shipping on every order, with no minimum purchase required.

There are no hidden shipping fees—what you see at checkout is what you pay.

Order Processing

All orders are processed within 1–3 business days.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information.

During peak seasons, promotional events, or holidays, processing times may be slightly longer.

Estimated Delivery Times

Europe

7–10 business days

Rest of the World

7–14 business days

Please note that delivery times are estimates and may vary depending on your location, local customs procedures, and the shipping carrier.

Track Your Order

As soon as your order has been shipped, you'll receive an email containing your tracking information.

You can also track your shipment anytime using our tracking page:

https://perfumerystockholm.com/apps/parcelpanel

Please allow up to 48 hours for tracking information to become available after your order has been dispatched.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Mirago Society is not responsible for delays caused by customs clearance procedures.

Delivery Delays

Although we work with reliable shipping partners, delivery times may occasionally be affected by circumstances beyond our control, including:

  • Customs inspections
  • Severe weather conditions
  • Public holidays
  • Carrier operational delays
  • High shipping volumes

We appreciate your patience should any unexpected delays occur.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, Mirago Society cannot guarantee successful delivery.

If a package is returned to us due to an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

Lost or Delayed Packages

If your tracking has not updated for several days or you believe your package has been lost, please contact us.

We will work directly with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Split Shipments

In some cases, orders containing multiple items may be shipped separately to ensure the fastest possible delivery.

If this happens, you will receive separate tracking information for each shipment where applicable.

Questions?

If you have any questions regarding shipping or your order, please contact us.

Mirago Society

Email: miragosociety@gmail.com

We aim to respond to all enquiries within 1–2 business days.